Privacy Policy — Bridges Career Transition
Effective: October 30, 2026
Bridges Career Transition is a trade name of Nathan Bridges, a sole proprietor based in Pooler, Georgia ("we," "us"). This policy explains what we collect through bridgescareertransition.com and our email and payment channels.
1. Information we collect
- What you send us: your name, email, phone, current resume, DD-214 (redacted) if needed, performance evaluations (e.g., NCOERs/OERs), awards, training and education records, military/veteran/spouse status (for the discount), and the job announcements you target.
- Payments: made through Stripe Payment Links (PayPal on request). Card and bank details are entered on Stripe's or PayPal's pages, never on our website. In our Stripe account we can see your name, email, amount, payment status, card brand, last 4 digits, expiration date, and billing country/ZIP. We never see your full card number.
- How documents arrive: only by email to our Zoho Mail address. The website has no forms or uploads.
- Technical data: when you visit the site, our hosting and security provider (Cloudflare) processes your IP address and request data (such as browser type, page requested, and time) to deliver and protect the site.
IMPORTANT: Do not send your Social Security number. Black out (redact) SSNs on DD-214s, evaluations, orders, and any similar record before emailing them. Do not send anything classified, Controlled Unclassified Information, or medical/VA disability records. If we receive an unredacted SSN, we will ask you to resend a redacted copy and aim to delete the unredacted file.
2. Cookies and tracking
We use no analytics, advertising pixels, tracking cookies, or third-party web fonts. Our host, Cloudflare, may set these strictly necessary security cookies to protect the site from bots:
__cf_bm— bot management; expires after about 30 minutes of inactivitycf_clearance— records that your browser passed a Cloudflare security check
These cookies are not used for advertising or to track you across sites. You can block cookies in your browser, but the security check may then fail. Traffic and security data (such as IP address, browser user agent, page requested, and country) is visible in our Cloudflare account for about 31 days. Cloudflare's own handling is described at https://www.cloudflare.com/privacypolicy/. Sources: https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/ , https://developers.cloudflare.com/waf/analytics/security-events/ , https://developers.cloudflare.com/waf/analytics/security-analytics/
3. How we use information, and AI assistants
AI disclosure: we use AI assistants to help read client emails and documents and draft resumes, cover letters, and LinkedIn profiles. Client emails and files may be stored on a private cloud computer we control. Nathan Bridges oversees this work and reviews every deliverable. You can ask for a human review of anything we send you by emailing resumes@bridgescareertransition.com.
To provide, deliver, and bill for federal (USAJOBS) and private-sector resume writing, cover letters, and LinkedIn profiles; to reply to you; to send emails you asked for; to keep the site and our accounts secure; and to meet legal, tax, and accounting obligations. We do not sell your personal information or share it for advertising.
4. Service providers
We share information only with providers that help us run the business:
- Cloudflare — website hosting, domain registration, and security (processes visitor IP and request data)
- Zoho Mail — email
- Grok Bot — AI assistant service that helps read and organize email, draft work, and runs on the private cloud computer where client files are stored
- Stripe — payment processing (and PayPal, on request)
We may also disclose information if required by law or to protect our rights.
5. Retention
- Client documents and email attachments: We delete the client documents we store within 30 days after final delivery (after your revision window closes), unless you ask us to keep them longer or a refund request or dispute requires us to keep them. Copies in our email inbox: we aim to delete them on the same schedule. Deleted copies may remain in our email provider's backups for up to about 45 more days before they are purged.
- Prospect / outreach contact data (business contact names, emails, phones): we aim to delete it when you opt out or after 24 months with no contact, whichever comes first. Opt-outs are kept permanently on a do-not-contact list so we never email you again.
- Payment and tax records: kept in Stripe/PayPal and our accounting records as long as tax law requires.
- Vendors: our providers keep data under their own policies: Cloudflare (https://www.cloudflare.com/privacypolicy/), Zoho (https://www.zoho.com/privacy.html), Stripe (https://stripe.com/privacy), PayPal (https://www.paypal.com/us/legalhub/privacy-full).
6. Security
Our email domain publishes SPF, DKIM, and DMARC records, and the site is served over HTTPS. No method of transmission or storage is completely secure.
7. Data breaches
If we learn of a breach of security involving your personal information, we will notify affected people without unreasonable delay as required by Georgia law (O.C.G.A. § 10-1-912), and where the law requires, we will also notify consumer reporting agencies (for example, if more than 10,000 Georgia residents are affected). The notice will tell you what information was involved and what we are doing about it. Residents of other states will receive any notice their state's law requires.
7a. Marketing email
If we email you about our services, our marketing emails include our mailing address and an unsubscribe option. Reply "unsubscribe" (or email resumes@bridgescareertransition.com) and we will stop within 10 business days. We keep a do-not-contact list so you are not emailed again.
8. Your choices
You may ask to see, correct, or delete the personal information we hold about you by emailing resumes@bridgescareertransition.com. We may keep records we are legally required to keep.
9. Children
Our services are for adults and businesses and are not directed to children under 13.
10. Changes and contact
We will post changes here with a new effective date.
Contact: resumes@bridgescareertransition.com